About Us We are dedicated to providing you a fast, secure and cost effective method of buying your flatbed trucking supplies. We stock a wide variety of farming supplies at prices that just cannot be beaten. Your satisfaction is 100% guaranteed. Hundreds of truckers are saving money with Mytee Products, so why not you too. Shipping and Delivery All in stock orders placed before 12pm EST are usually shipped the same day. Delivery times can be estimated by the following chart (this is an estimate provided by the carrier). Please call us if you need delivery guarantee service. 30 Day Money Back Guarantee If you are not satisfied with your order, please return the entire order within 30 days of receipt for a refund. Unfortunately, we cannot refund your original shipping charges unless there was a Mytee Products error involved, such as wrong item shipped. Returned goods must be in like-new condition and in the original packaging. 15% Restocking fees applicable. Please inspect all items immediately upon receipt. If you believe there was any damage during transit, any missing or incorrect items, please report it within 1 Business Day of receipt. We cannot accept late reports of products damaged within transit. Please contact us via Ebay for return instructions. Customer Responsibility Products will experience normal wear and tear from usage. Normal wear and tear cannot be a basis for claim submission. Please remember that the D-Rings and grommets on your tarps are not rust proof. We do not represent as much. As such, the onus is on the driver to dry them before rolling up the tarp. Once the D-Rings rust, they become rough like sandpaper and cut through the webbing loops that hold them in place. As such, rusting should be prevented by the customer. The fabric is not designed to take any direct abrasion or pressure. All tarp fabrics (except Mesh) are designed to be water resistant, not 100% water proof. On all fabrics, cuts and rips on the main body should be guarded with proper edge protectors and moving blankets by the customer. In case of Shade Mesh, the mesh is designed to provide shade from a distance. Mytee is unable to support any claims due to fabric rips and cuts. The webbing that holds the D-Rings are designed to take limited tension from Bungees. However, if undue force is applied to force-fit a tarp over a load for which the tarp was not designed, the webbing will rip off the main fabric. Products should be inspected immediately upon receipt. Only damages reported within 3 business days of product receipt by customer will be reviewed for transit damage. Please understand that we get a wide variety of customers. The only thing we can do is observe clear policies and manage them consistently. That is the only way we can keep costs down for all customers. Guarantee Products contain our brand markings. If product is materially different from how it was advertised, a claim can be submitted to Mytee Products. Supporting claims that are not exempted from specific rules outlined and are directly attributable, based on Mytee’s sole judgment, to manufacturing defects, do qualify for claims.